Privacy Policy

Smart Systems ("we", "us", "our") operates smartsystemsapp.com. This policy explains what personal data we collect, why we collect it, and the rights you have over it. We are committed to collecting the minimum data necessary and never selling it.

1. Information we collect

• Waitlist data: your first name and email address when you join the waitlist.
• Contact data: your name, email address, topic and message when you contact us.
• Technical data: limited, aggregated information such as browser type and pages visited, collected without cross-site tracking cookies.

2. How we use your information

• To notify you when early access to Smart Systems becomes available.
• To respond to your enquiries and support requests.
• To understand, in aggregate, how our website is used so we can improve it.

3. Legal basis

We process waitlist data on the basis of your consent, which you can withdraw at any time. We process contact data on the basis of our legitimate interest in responding to you.

4. Sharing your information

We do not sell, rent or trade your personal data. We share it only with trusted service providers who host our website and send our emails, under contracts that require them to protect it and use it solely on our behalf.

5. Data retention

Waitlist data is kept until launch plus 12 months, or until you unsubscribe. Contact messages are kept for up to 24 months, after which they are deleted.

6. Security

We use industry-standard encryption in transit (TLS) and at rest, and restrict access to personal data to staff who need it.

7. Your rights

Depending on where you live, including under UK and EU GDPR, you may have the right to access, correct, delete, restrict or port your data, and to object to processing. To exercise any right, email privacy@smartsystemsapp.com. You may also complain to your local data protection authority, such as the UK Information Commissioner's Office.

8. Children

Our website is not directed at children under 16, and we do not knowingly collect their personal data.

9. Changes to this policy

We may update this policy as our product launches. Material changes will be announced on this page and, where appropriate, by email.

10. Contact

Questions about this policy can be sent to privacy@smartsystemsapp.com.